SHIPPING & RETURNS
Draymond Story will ship products from China / U.K. / U.S. based on order area.
All orders will be processed and shipped out within 1 - 3 business day.
METHODS AND TRANSIT TIMES
- By Hongkong Post or China Post: 10 to 30 business days
- By EMS: 5-7 business days
- By DHL / UPS / FEDEX / DPEX / ARAMEX: 3-5 business days
TARIFF (Customs Duties)
Customs duties and taxes may happen due to different country’s policy. Buyers are responsible for the customs duties and taxes that may be caused.
RETURN & EXCHANGE
We check every product before shipping out to ensure it is brand new without any defectives. However, there might be damages occurred in the transportation process, which is out of our control. If there is anything wrong with your order, PLEASE contact us at firstname.lastname@example.org. We would love the opportunity to make it right!